Frequently Asked Questions

1. Is the directory secure? Who has access?
   All of the information and services in the online alumni directory are password-protected and available only to registered users. Each alumnus or alumna also has the option of suppressing information that he or she does not wish to appear on the system. That is, users may turn off particular information fields in their listings to prevent them from being viewed by other users. Only you can access your personal information.
   
2. What if I don't want my information listed?
   No problem. Simply complete the registration process and proceed to the online alumni directory. Follow the link labeled ‘Update Account Info' and follow the instructions for modifying your directory listing preferences. This page will allow you to specify what items, if any, you would like to be displayed in the directory.
   
3. How can the directory be used?
   The online alumni directory is intended for use by alumni for the purposes of improving communications among alumni and between alumni and the University. As such, it is for official University use, alumni association use and individual alumni use for communication of a personal nature between members. Use of this directory for any other purpose (including, but not limited to, reproducing and storing in a retrieval system; creating mailing lists or otherwise using the addresses or other information contained in this directory for any commercial or political mailing) is a violation of copyright and is prohibited.
   
4. How can I update my information?
   If you are already a registered user of the online alumni directory, simply log in and follow the link to ‘Update Account Info.' There you'll be able to submit any name, address, or employment changes. If you are not currently a registered user of the online alumni directory, please click here to REGISTER . If you have any questions, please contact the alumni office at alumni@lake.ollusa.edu .
   
5. What if I didn't graduate from Our Lady of the Lake?
   If you successfully completed one academic year at Our Lady of the Lake , but did not graduate, we still consider you part of our family! In order to be a part of our online alumni directory, please contact the alumni office at alumni@lake.ollusa.edu , or (210) 431-3985. We will verify your attendance at OLL with the registrar's office and notify you when your account is ready to go.
   
6. How do I submit a class note to The Reflections magazine?
   If you are already a registered user of the online alumni directory, simply log in and follow the link to ‘Class Notes.' Click on Add/Maintain My Notes. If you would like to submit a picture with your class note, please follow the directions to upload a photo into your class note. If you are not currently a registered user of the online alumni directory, please click here to REGISTER. If you have any questions, please contact the alumni office at alumni@lake.ollusa.edu .
   
7. What should I do if I think someone is misusing the directory?
   For more information on proper usage of the directory, please read our usage and privacy policy . If you feel another user is abusing his or her directory privileges, please report this to the alumni office by emailing all pertinent information to alumni@lake.ollusa.edu . You may also call us at (210) 431-3985.
   
8. What if I don't want my e-mail address published? Can fellow alums still contact me?
   Yes! We have added a security measure to prevent e-mail abuse. When you agree to let other alumni contact you by e-mail, they will not be able to see your e-mail address. You will receive an e-mail through the online directory from the alum who is trying to contact you. You will be able to view his or her e-mail address and may choose whether to respond. If you do not respond, your e-mail address will not be revealed. In order for the other alum to see your e-mail address, you must respond. In this way, you are in control of which alumni have access to your e-mail address. If you do not choose to allow alumni to contact you by e-mail, they may contact you by phone and/or mail if you allow these fields to be viewed.
   
9. If you have other questions, please contact us at:
   alumni@lake.ollusa.edu or (210) 431-3985